Contact

Do you have a question, or would you simply like to get in touch? We’d be happy to hear from you.

For quick assistance, you can visit our Frequently Asked Questions (FAQ) page or track your order through our Track My Order page.

Our customer support team is available Monday to Friday from 08:00–18:00 CET. You can reach us by email at support@chinona.com.

You may also use the contact form below. Please include your order number (if available) and any details related to your enquiry so we can assist you more efficiently.


Contact Information

Email: support@chinona.com
Contact Form: Contact

Address: 82 Milk St, Birmingham B5 5TL, United Kingdom

Opening hours:
Monday – Friday: 08:00–18:00 GMT
Saturday – Sunday: Closed
Public holidays: Closed

We aim to respond to emails within 24 hours (Monday–Friday). Enquiries received during weekends will be answered on the next business day.